Pandemic Preparedness: Best Practices for Addressing COVID-19 in the Community Pharmacy
COVID-19 is a potential once in a lifetime pandemic that has disrupted the way of living for individuals on a global scale. Even though the scale of the pandemic is something the world may not see again for many years to come there are lessons to be learned for any new outbreak that may occur. This webinar will address some of the lessons learned as well as some best practices as the world continues to maneuver these unprecedented times. Topics will include defining staff roles and responsibilities, staff engagement, motivation and appreciation, recommendations for personal protective equipment in the community pharmacy setting as well as medication delivery and patient communication techniques for promoting social distancing.
COVID-19 is a potential once in a lifetime pandemic that has disrupted the way of living for individuals on a global scale. Even though the scale of the pandemic is something the world may not see again for many years to come there are lessons to be learned for any new outbreak that may occur. This webinar will address some of the lessons learned as well as some best practices as the world continues to maneuver these unprecedented times. Topics will include defining staff roles and responsibilities, staff engagement, motivation and appreciation, recommendations for personal protective equipment in the community pharmacy setting as well as medication delivery and patient communication techniques for promoting social distancing.
Learning Objectives
1. Describe resources available to support disaster and pandemic response efforts.
2. Summarize considerations for managing staff and workflow that ensures a safe environment.
3. Discuss methods for positioning the pharmacy as a resource for patients and communities during times of crisis.
04. Speaker(s)
- Hannah Fish, PharmD, CPHQ, Director, Strategic Initiatives, NCPA
- Lisa Schwartz, PharmD, RPh, Senior Director, Professional Affairs, NCPA
06. Acknowledgement of support
This education is supported with an unrestricted educational grant from Merck & Co., Inc.
07. Pharmacist ACPE UAN#
09. Contact Hours
ACPE Statement
NCPA is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. This program will provide 1.0 contact hour (0.1 CEU) of continuing pharmacy education credit. The participant will need to complete the components listed above including a pre-test, video(s), final assessment, and an activity evaluation. Each final assessment is considered complete with a grade of 70% or better. NCPA’s continuing pharmacy education policy provides you with two opportunities to successfully complete this continuing pharmacy education assessment. Please note that you will not be permitted to submit the assessment a third time.
Activity Type
Interest
Activities: | Type |
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Pandemic Preparedness: Best Practices for Addressing COVID-19 in the Community Pharmacy | Empty |
Pandemic Preparedness Best Practices for Addressing COVID-19 in the Community Pharmacy - Pre-test | eLearning Course |
Pandemic Preparedness - Best Practices for Addressing COVID-19 in the Community Pharmacy | eLearning Course |
Pandemic Preparedness Best Practices for Addressing COVID-19 in the Community Pharmacy - Assessment | eLearning Course |

Estimated Learning Time:
The following credits are available upon completion of these activities.