1. Describe how pharmacist-led clinical services impact Centers for Medicare and Medicaid

Services initiatives for the quadruple aim and value-based payment models

2. Explain the collaborative relationship between a pharmacist and billing provider for non-face-toface services

3. Differentiate between complex and non-complex chronic care management (CCM) and how to determine level of medical decision making

4. Explain the eligibility criteria for CCM and rules for billing and documenting encounters for a successful and sustainable program

5. Define RPM and qualifications for RPM as outlined by the Centers for Medicare & Medicaid Services (CMS)

6. List the required components of RPM treatment management services

7. Describe the billing and documentation requirements for RPM

8. Explain the eligibility criteria, documentation, and billing requirements for behavioral health integration (BHI)

9. Compare and contrast general BHI to Psychiatric Collaborative Care Services (CoCM).

10. List the eligibility criteria, documentation, and billing requirements for Principal Care Management (PCM)

11. List components of NF2F clinical services that can be delegated by the clinical pharmacist to other members of the clinical team

12. Illustrate the step-wise approach of incorporating a pharmacy technician into your workflow.

13. Compare and contrast CCM, RPM, BHI and PCM services

14. Summarize how to impact the quadruple aim and provide continuous value to a practice through NF2F services.

15. List strategies for ensuring internal and external business success for NF2F services.