Developing a Team Blueprint for Implementing Direct, Non-PBM Billing Opportunities
From root cause analysis to marketing tactics to communication and accountability amongst teams – there are a lot of considerations to keep in mind when engaging your team in non-PBM billing opportunities. In this session, join pharmacy thought leaders from the NCPA Developing Opportunities Committee for an engaging conversation as they review best practices for pharmacy teams to consider, explore and implement new business opportunities.
Interested in the entire Empower Action series? Head here to purchase the all access pass! $150 for NCPA members and $225 for non-members.
Interested in the entire EmpowerRx series? Head here to purchase the all access pass! $400 for NCPA members and $650 for non-members.
From root cause analysis to marketing tactics to communication and accountability amongst teams – there are a lot of considerations to keep in mind when engaging your team in non-PBM billing opportunities. In this session, join pharmacy thought leaders from the NCPA Developing Opportunities Committee for an engaging conversation as they review best practices for pharmacy teams to consider, explore and implement new business opportunities.
Interested in the entire Empower Action series? Head here to purchase the all access pass! $150 for NCPA members and $225 for non-members.
Interested in the entire EmpowerRx series? Head here to purchase the all access pass! $400 for NCPA members and $650 for non-members.
Learning Objectives
- Review communications tools for having difficult conversations with staff members.
- Outline steps for conducting a root cause analysis when implementing a new service and the role of the pharmacy team in this process.
- Identify opportunities to engage pharmacy team members in developing creative marketing campaigns for new services.
- Discuss strategies for developing a culture of accountability amongst pharmacy teams.
04. Speaker(s)
- Kevin Mancilla, PharmD, MBA, pharmacy owner, Rx MGT LLC
- Brittany Sanders, PharmD, Managing Partner, The Pharmacy at Wellington
- Taylor Deen, PharmD, pharmacist, fellow, The Pharmacy at Wellington
- Amina Abubakar, PharmD, AAHIVP, CEO, Avant Pharmacy and Wellness
- Jeff Harrell, PharmD, CEO, Cascadia Pharmacy Group
05. Speaker Disclosure Statement
There are no relevant financial relationships with ACPE defined commercial interests for anyone who was in control of the content of the activity.
07. Pharmacist ACPE UAN#
08. Pharmacy Technician ACPE UAN#
09. Contact Hours
10. Activity Learning Type
ACPE Statement
NCPA is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. This program will provide 1.0 contact hours (0.1 CEUs) of continuing pharmacy education credit.
Activity Type
Instructions for Participation
To receive a certificate of completion that indicates your eligibility for continuing education credit, you must:
- Review the content of the activity.
- Successfully complete the post-test (70% or higher)
You will have two (2) opportunities to successfully complete the activity.
Your statement of credit will be issued immediately upon successful completion of the post-test and submission of the feedback survey.
Software Requirements
Google Chrome (Latest Version) – Recommended Browser
Microsoft Edge (Latest Version)
Firefox (Latest Version)
Safari (Latest Version)
Adobe Acrobat Reader *REQUIRED TO VIEW PRINTABLE VERSION OF ANY PDF FILES*
Target Audience
| Activities: | Type |
|---|---|
Developing a Team Blueprint for Implementing Direct, Non-PBM Billing Opportunities | Empty |
Developing a Team Blueprint for Implementing Direct, Non-PBM Billing Opportunities - Pre-Test | NCPA Pre-Test |
Developing a Team Blueprint for Implementing Direct, Non-PBM Billing Opportunities - Video | NCPA Video |
Developing a Team Blueprint for Implementing Direct, Non-PBM Billing Opportunities - Final Assessment | NCPA Post-Test |

Estimated Learning Time:
The following credits are available upon completion of these activities.
- Free for Members( -$45.00)

