From root cause analysis to marketing tactics to communication and accountability amongst teams – there are a lot of considerations to keep in mind when engaging your team in non-PBM billing opportunities. In this session, join pharmacy thought leaders from the NCPA Developing Opportunities Committee for an engaging conversation as they review best practices for pharmacy teams to consider, explore and implement new business opportunities.


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Learning Objectives

  1. Review communications tools for having difficult conversations with staff members.
  2. Outline steps for conducting a root cause analysis when implementing a new service and the role of the pharmacy team in this process.
  3. Identify opportunities to engage pharmacy team members in developing creative marketing campaigns for new services.
  4. Discuss strategies for developing a culture of accountability amongst pharmacy teams.

04. Speaker(s)

  • Kevin Mancilla, PharmD, MBA, pharmacy owner, Rx MGT LLC
  • Brittany Sanders, PharmD, Managing Partner, The Pharmacy at Wellington
  • Taylor Deen, PharmD, pharmacist, fellow, The Pharmacy at Wellington
  • Amina Abubakar, PharmD, AAHIVP, CEO, Avant Pharmacy and Wellness
  • Jeff Harrell, PharmD, CEO, Cascadia Pharmacy Group

05. Speaker Disclosure Statement

There are no relevant financial relationships with ACPE defined commercial interests for anyone who was in control of the content of the activity.  

07. Pharmacist ACPE UAN#

0207-0000-24-214-H04-P

08. Pharmacy Technician ACPE UAN#

0207-0000-24-214-H04-T

09. Contact Hours

1.0

10. Activity Learning Type

Knowledge Based

ACPE Statement

NCPA is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. This program will provide 1.0 contact hours (0.1 CEUs) of continuing pharmacy education credit.

Activity Type

On-Demand

Instructions for Participation

To receive a certificate of completion that indicates your eligibility for continuing education credit, you must:

  1. Review the content of the activity.
  2. Successfully complete the post-test (70% or higher)

You will have two (2) opportunities to successfully complete the activity.

Your statement of credit will be issued immediately upon successful completion of the post-test and submission of the feedback survey.

Software Requirements

Google Chrome (Latest Version) – Recommended Browser
Microsoft Edge (Latest Version)
Firefox (Latest Version)
Safari (Latest Version)
Adobe Acrobat Reader *REQUIRED TO VIEW PRINTABLE VERSION OF ANY PDF FILES*

Target Audience

Pharmacists and Pharmacy Technicians

Activities:Type
Developing a Team Blueprint for Implementing Direct, Non-PBM Billing Opportunities
Empty
Developing a Team Blueprint for Implementing Direct, Non-PBM Billing Opportunities - Pre-Test
NCPA Pre-Test
Developing a Team Blueprint for Implementing Direct, Non-PBM Billing Opportunities - Video
NCPA Video
Developing a Team Blueprint for Implementing Direct, Non-PBM Billing Opportunities - Final Assessment
NCPA Post-Test
Overview
Image of Course
Type:NCPA On-Demand Webinar LP
Credits:2
Credit Categories

Estimated Learning Time:

Min
Max
Credits

The following credits are available upon completion of these activities.

Total credits:  2
Key Dates
Starts:09/26/2024
Enrollment:Prior to  09/25/2027
Enrollment
Price:$45.00
Available discounts:
  • Free for Members
    ( -$45.00)
* Prices in US Dollar