The Human Side of Disaster: Supporting Pharmacy Teams and Communities in Crisis

Natural disasters can upend community pharmacies in an instant, creating emotional and operational strain for pharmacy teams and their patients. Drawing on firsthand experience responding to Hurricane Helene, this session offers a real-world look at how one independent pharmacy navigated crisis conditions while supporting staff well-being and continuing patient care. It also explores how mobilizing fellow pharmacists to contribute medications and supplies strengthened the community response, while coordination with physicians and other healthcare providers ensured continuity of care and protected patient outcomes during the crisis. The discussion highlights leadership decisions made under pressure and lessons learned that can help pharmacies better prepare for the human impact of future disruptive events.

This session is supported by an educational grant from the Cardinal Health Foundation.

Price

Members - Free

Non-Members – Free

Learning Objectives

1. Describe the mental health and operational challenges pharmacy teams and patients experience during and after natural disasters.
2. Summarize strategies that promote staff well-being and sustain patient care during crisis response and recovery.
3. Discuss the role of interprofessional collaboration in coordinating resources and maintaining continuity of care during emergencies.
4. Identify lessons learned from disaster response and implement strategies to improve pharmacy disaster preparedness.

04. Speaker(s)

Jessi Stout, PharmD, Pharmacist/Owner, Table Rock Pharmacy

05. Speaker Disclosure Statement

There are no relevant financial relationships with ACPE defined commercial interests for anyone who was in control of the content of the activity.  

06. Acknowledgement of support

This session is supported by an educational grant from the Cardinal Health Foundation.

07. Pharmacist ACPE UAN#

0207-0000-26-209-H04-P

08. Pharmacy Technician ACPE UAN#

0207-0000-26-209-H04-T

09. Contact Hours

1.0

10. Activity Learning Type

Knowledge Based

ACPE Statement

NCPA is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. This program will provide 1.0 contact hours (0.1 CEUs) of continuing pharmacy education credit.

Activity Type

On-Demand

Instructions for Participation

To receive a certificate of completion that indicates your eligibility for continuing education credit, you must:

  1. Review the content of the activity.
  2. Successfully complete the post-test (70% or higher).
  3. You will have two (2) opportunities to successfully complete the activity.

Your statement of credit will be issued immediately upon successful completion of the post-test and submission of the feedback survey.

Interest

  • Prescriber Collaboration
  • Operations
  • Documentation/Care Planning
  • Leadership/Professional development
  • Workflow
  • Emergency preparedness
  • Patient Safety
  • Staff development/training
  • Mental Health

Software Requirements

Google Chrome (Latest Version) – Recommended Browser

Microsoft Edge (Latest Version)

Firefox (Latest Version)

Safari (Latest Version)

Adobe Acrobat Reader *REQUIRED TO VIEW PRINTABLE VERSION OF ANY PDF FILES*

Target Audience

Pharmacists and Pharmacy Technicians
Activities:Type
The Human Side of Disaster: Supporting Pharmacy Teams and Communities in Crisis
Empty
The Human Side of Disaster: Supporting Pharmacy Teams and Communities in Crisis - Pre-Test
NCPA Pre-Test
The Human Side of Disaster: Supporting Pharmacy Teams and Communities in Crisis - Video
NCPA Video
The Human Side of Disaster: Supporting Pharmacy Teams and Communities in Crisis - Final Assessment
NCPA Post-Test
Overview
Image of Course
Type:NCPA On-Demand Webinar LP
Credits:2
Credit Categories

Estimated Learning Time:

Min
Max
Credits

The following credits are available upon completion of these activities.

Total credits:  2
Key Dates
Starts:04/23/2026
Enrollment:Prior to  04/22/2029
Enrollment